Privacy Policy
Last Updated: November 26, 2025
Xeradon ("we," "us," or "our") operates xeradon.com and provides online educational workshops focused on predictive modeling for finance. We are committed to protecting your privacy and handling your personal information with care and respect.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
1.1 Information You Provide to Us
We collect information that you voluntarily provide when you:
- Register for an account or enroll in workshops
- Complete assignments or interactive exercises
- Communicate with us via email, contact forms, or support channels
- Participate in surveys, promotions, or feedback requests
- Subscribe to newsletters or educational materials
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Educational background and professional information
- Payment information (processed securely through third-party payment processors)
- Workshop submissions, assignments, and project work
- Communications and correspondence with us
1.2 Information Collected Automatically
When you access our website, we automatically collect certain technical information:
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, navigation patterns)
- Referral sources and clickstream data
- Cookies and similar tracking technologies
- Log files and analytics data
1.3 Information From Third Parties
We may receive information about you from third-party sources, including:
- Authentication services if you use social login features
- Payment processors regarding transaction completion
- Marketing partners with whom you have consented to share information
- Public databases and identity verification services
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Service Delivery and Account Management
- Provide, operate, and maintain our educational platform
- Process registrations and manage your account
- Deliver workshop content, assignments, and interactive exercises
- Track your progress and provide personalized learning experiences
- Process payments and maintain transaction records
- Facilitate collaboration tools and peer interactions
2.2 Communication and Support
- Send administrative information, updates, and notifications
- Respond to inquiries and provide customer support
- Send educational materials, newsletters, and workshop announcements
- Notify you about new features, courses, or special offers
2.3 Improvement and Analytics
- Analyze usage patterns and optimize platform performance
- Conduct research and develop new educational content
- Improve user experience and interface design
- Monitor and analyze trends, usage, and activities
2.4 Legal and Security
- Comply with legal obligations and regulatory requirements
- Protect against fraud, abuse, and security threats
- Enforce our terms of service and protect our rights
- Resolve disputes and prevent prohibited activities
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
3.1 Service Providers
We engage third-party companies and individuals to perform services on our behalf, including:
- Hosting and infrastructure providers
- Payment processing services
- Email delivery and communication platforms
- Analytics and performance monitoring tools
- Customer support and helpdesk services
These service providers have access to your information only to perform specific tasks and are obligated to protect your data.
3.2 Educational Partners
With your consent, we may share relevant information with:
- Instructors and teaching assistants for workshop delivery
- Peer participants for collaborative exercises (limited to necessary information)
- Certification bodies or educational institutions upon completion
3.3 Legal Requirements
We may disclose your information when required by law or in response to:
- Valid legal processes (subpoenas, court orders, legal proceedings)
- Government or regulatory requests
- Protection of our rights, property, or safety
- Enforcement of our policies and terms
- Prevention of fraud or security threats
3.4 Business Transfers
If we undergo a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.
4. Cookies and Tracking Technologies
4.1 Types of Cookies We Use
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic site functionality and security
- Preference Cookies: Remember your settings and customization choices
- Analytics Cookies: Help us understand how visitors use our platform
- Marketing Cookies: Track effectiveness of promotional campaigns
4.2 Managing Cookies
You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our platform. Most browsers accept cookies automatically, but you can modify your settings to decline cookies if you prefer.
4.3 Third-Party Tracking
We use third-party analytics services to help analyze how users interact with our platform. These services may use cookies and similar technologies to collect information about your activities across different websites.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:
- Encryption of data in transit using secure protocols
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection practices
- Restricted access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on:
- The nature of the information collected
- The purpose for which it was collected
- Legal, regulatory, or contractual obligations
- Legitimate business interests
When information is no longer needed, we will securely delete or anonymize it. Workshop submissions and educational records may be retained longer for certification purposes and educational research.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information:
7.1 Access and Correction
You have the right to access your personal information and request corrections if it is inaccurate or incomplete. You can update most information directly through your account settings.
7.2 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format.
7.3 Deletion
You can request deletion of your personal information, subject to certain exceptions where we are required to retain information for legal or legitimate business purposes.
7.4 Opt-Out Rights
You can opt out of:
- Marketing communications by using the unsubscribe link in emails
- Certain data collection by adjusting your browser or device settings
- Promotional notifications through your account preferences
7.5 Objection and Restriction
You may object to certain processing activities or request restriction of processing in specific circumstances.
To exercise these rights, please contact us at info@xeradon.com. We will respond to your request within a reasonable timeframe.
8. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to protect your data, including:
- Standard contractual clauses approved by relevant authorities
- Ensuring third parties adhere to recognized data protection standards
- Implementing technical and organizational security measures
10. Third-Party Links and Services
Our platform may contain links to third-party websites, services, or resources that are not operated by us. This Privacy Policy does not apply to third-party sites. We are not responsible for the privacy practices or content of external sites. We encourage you to review the privacy policies of any third-party services you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through email or platform notifications for material changes
- Post the revised policy on our website
Your continued use of our services after changes become effective constitutes acceptance of the revised Privacy Policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
12. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Xeradon
Address: 2233 Hartley Ave, Coquitlam, BC V3K 6W9, Canada
Phone: +14507561155
Email: info@xeradon.com
We will make reasonable efforts to respond to your inquiries and resolve concerns in a timely manner.
13. Additional Information
13.1 Automated Decision-Making
We may use automated systems to personalize your learning experience, recommend workshop content, and assess progress. You have the right to request human review of automated decisions that significantly affect you.
13.2 Data Breach Notification
In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities as required by applicable law, without undue delay.
13.3 Your California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected, sold, or disclosed, and the right to request deletion of your information.
Thank you for trusting Xeradon with your personal information. We are committed to protecting your privacy and providing a secure educational experience.